Validating Qualifications

CHALLENGE:

During the screening process, the Profile Screening Specialist discovered that a candidate the client was considering had been accused of fraud at a previous job, and had resigned as a result. The previous employer maintained that the candidate had falsified their certifications. We brought this information to the client’s attention.

OUR STRATEGY:

We advised the client on additional steps they could take in order to validate or disprove the allegations made by the previous employer, including checking all IT-related certifications on their resume.

OUR SOLUTION:

Many of the candidate’s stated certifications were Windows software-related, and are difficult to validate as there is no physical school/entity that can be contacted as the ultimate authority. However, we used our internal IT team and created a step-by-step guide to the information the candidate would need to provide to us to prove that their certifications were in fact legitimate.

RESULTS:

• Upon being asked for verification, the candidate became difficult and defensive
• Despite repeated attempts, the candidate would not provide the verification information we requested
• We provided this information to the client, who retracted their offer letter and were able to move on to a candidate who had legitimate certifications