RESULTS-ORIENTED
SINCE 1990

Since 1990, we’ve been delivering investigations to Fortune 500 clients across Canada and North America.

We’re not the largest investigations company in the country, and we’re not the most famous. But we do have a remarkable reputation for delivering results, and for ensuring our clients get the information they need quickly, reliably, and ethically. And while we’re committed to professionalism and best practices, we also know that successful investigations also require smart and creative thinking.

We think our track record speaks for itself.
See recent case studies

MORE CERTIFICATIONS
THAN ANYONE ELSE IN CANADA

Profile is well-known in the Canadian investigations community for our rigorous screening of investigators, our commitment to their ongoing education, and our high standards of ethical practices and professionalism.

With more CPP, PSP, PCI and CISSP certifications, and more ASIS Board and Chapter Members per capita than any other Canadian investigations company, clients call Profile when they need the best thinking in the industry.

Our investigators are:

  • Licensed in all provinces and under the auspices of the Private Security & Investigative Services Act
  • Thoroughly screened prior to commencing work with us
  • Required to adhere to our comprehensive Investigation Policy, which is updated and redistributed annually
  • Required to maintain the standards outlined in our Quality Manual
  • Required to adhere to our Ethics Policy
  • Required to abide by our Health & Safety Policy
  • Required to adhere to our Privacy Policy
  • Required to abide by our Workplace Violence Policy

COMPREHENSIVE INVESTIGATION SERVICES

  • Insurance claim investigation and surveillance
  • WSIB and STD/LTD claim investigation and surveillance
  • Claimant interviews and locates
  • Labour contingency planning and disruption services
  • Workplace investigation services, including fraud, theft, violence and sexual harassment
  • Witness interviews and statement-taking
  • Close protection services (executive and high-risk terminations)
  • Accident reconstruction
  • Social media and internet searches
  • Risk management assessments
  • Threat risk assessments

BETTER FOLLOW-UP

Sometimes, the most crucial part of an investigation is what comes afterwards: Timely, detailed reporting and effective court appearances where necessary. Profile investigators are required to adhere to rigorous reporting standards, and are given comprehensive training in court appearances.
Better follow-up is just one more reason why, when clients need investigations, they call Profile first.