We’re not the largest investigations company in Canada, and we’re not the most famous. But we have a remarkable reputation for delivering results, based on a single mandate: To bring professionalism and strategic thinking to a field that has become increasingly crucial to business success. We know that our clients’ business success depends on being able to access comprehensive, accurate information quickly. That’s why our unique combination of investigations, screening and security systems makes sense: Clients get the information and solutions they need in one place – faster, more efficiently, and from a partner who understands their business.

Senior Leadership

John Caissie President Profile Group of Companies

John Caissie


John founded Profile in 1990 and has long been recognized as a security industry leader, and is well-known for his commitment to establishing a high standard of professionalism and ethics. Profile’s pride is our employees, many of whom have been with us since the beginning. John’s strength has been his ability to select highly qualified individuals who share his values. He continues to take an active role in Profile’s operations, sharing his 40 years of experience in investigations and labour dispute management.

Jason Caissie VP Operations

Jason Caissie, PSP, CISSP, CPP

Vice President, Operations

With more than 20 years of experience in the security industry, Jason’s focus has long been on physical security systems and risk management consulting. During his tenure as part of the Protection Services Department at RBC, he served as a security lead for multiple large projects including the 2010 Winter Olympics and a billion-dollar project to build a new enterprise data centre. Today, Jason is responsible for operational oversight of all business lines within Profile. For many years, he’s volunteered with ASIS International and is currently a Regional Vice President within ASIS Canada.

Investigations Manager Jim Mustard

Jim Mustard

Manager, Investigations

Joining us after 35+ years of experience in security and investigations with Canada Post, most recently as Senior Postal Inspector in Charge, Director of Investigations, Jim has a unique combination of skills and experience. With a depth of experience in corporate investigations dealing with internal and external threats, developing and delivering training programs to investigators, and a reputation for building long-term relationships, clients appreciate his results-oriented approach.

Brian Albrecht

Brian Albrecht, PCI

Manager, Surveillance

Brian has been with Profile since 1994 in various roles, including surveillance, investigations, executive protection and operations management, and now leads our surveillance operations, with a focus on our insurance industry customers. He is a seasoned covert surveillance operative and is responsible for training and supervision of all field investigators. Brian has received formal training in executive protection and counter-surveillance, and maintains his Professional Certified Investigator designation from ASIS International.

Sofia Zambrano, Manager, Screening Services

Sofia Zambrano

Manager, Screening Services

With a background in client services and contract management, most recently as a Bilingual Team Lead at RBC, Sofia leads our screening practice. Sofia’s focus is ensuring that all our screening clients get the information they need as seamlessly as possible, and developing screening strategies that help them hire the right people for their organizations, every time.

Manager, Integrated Systems at Profile Group of Companies

Trevor Smith

Manager, Integrated Systems

Part of the Profile Systems team for almost 15 years, Trevor is the security system person everyone wishes they knew: An encyclopedic knowledge of the best security systems on the market, hands-on experience with all kinds of installations, and a recognition that every organization has different security requirements – and a system to match.
Today, Trevor leads our systems team, but you can often still find him ‘in the field’, staying hands-on and up-to-date.


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